Inside Self-Storage Store. Facility Operation

DVD - The Art of Creating Your Annual Self-Storage Budget

Your budget is the key to the financial success of your self-storage operation. Learn the items it must address as well as ways to measure and report against it, create incentive plans and more.

$39.95
$25.00

DVD - Creating a Self-Storage Security Program That Attracts Tenants and Deters Criminals

Develop and market a self-storage security program that attracts customers and deters criminals. The session includes a cost-and-benefit analysis, three case studies, tips to prevent crime and more.

$39.95
$25.00

DVD - Handling Customer Reviews and Complaints in a Facebook World

In this age of social media and online reviews, it’s critical to craft a social customer-service strategy. Learn how to better serve self-storage customers online, respond to upset customers online and more.

$39.95
$25.00

DVD - 3-Mile Domination: How to Lead Your Self-Storage Market

Most self-storage facilities have a sphere of influence of three miles or less. Learn how to dominate this market through technology, marketing, customer service, revenue management and training.

$39.95
$25.00

DVD - Delivering the Total Service Experience to Self-Storage Customers

Learn how to handle inquiries, promote positive "chemistry" between your self-storage company and customers, handle customer objections and complaints, avoid common service mistakes and more.

$39.95
$25.00