Inside Self-Storage Facility-Operation Guidebook 2021 [Digital]
This Guidebook addresses key aspects to self-storage ownership and management, providing insight to revenue, sales, legal issues, marketing, maintenance, liability, technology, security and much more.
$89.00
220 Pages PDF Format
NOTE: This digital Guidebook is a PDF. Upon completion of purchase, it will be immediately available to you in your "My On-Demand Library."
Inside Self-Storage Facility-Operation Guidebook 2021 [Digital] Whether you’re a self-storage owner or manager, your understanding of the myriad aspects connected to facility operation has a direct correlation to the success and sustainability of the business. This Guidebook provides guidance to help operators maximize the performance of a self-storage asset with respect to occupancy, revenue, curb appeal, sales, customer service, marketing, staffing, security and so much more. Topics include:
Sales & Service
Customer experience Community relations Sales skills Add-on sales Difficult customer situations Revenue Management
Budgeting Facility performance Rental rates Discounting Expenses Tax issues Collections Lien sales Site Maintenance
Site assessment Curb appeal Office care Facility sanitation Door maintenance Roof preservation HVAC upkeep Pest prevention Security-systems maintenance Improvement-project evaluation Safety & Security
Best practices Accident prevention Crime prevention Workplace violence Crisis management Disaster prevention Site security Security-system features Cyber scams Legal & Insurance
Top threats Rental agreements Lien laws Unit abandonment Tenant death, disappearance, divorce ADA compliance Employee theft Trademark infringement Cash laws Insurance coverages and claims Staffing
Hiring tips Job postings Compensation Policies and procedures Multi-site operation Company culture Work diversity Staff training Motivation and support Employee reviews Staff discipline Career Development
Management tips Interview advice Career advancement Leadership traits Area manager role Compensation LinkedIn tips Networking Personal growth Marketing
Budgeting Targeting Campaign tracking Brand building Lead generation Online reputation Referral programs Public relations Grassroots Email Web development Digital trends Search engine optimization Social media Video content Technology
Smart tools Virtual management Automation Mobile strategies Progressive Web Apps Customer-relationship management Management software Access control Security enhancements Systems integration Case study Staff training Outsourcing
Service contractors Third-party management Professional employer organizations Staff training Secret shopping Accounting Site maintenance Marketing agencies and services Call centers Add-On Services
Retail Truck rentals Vehicle storage Wine storage Records storage Cell towers Nontraditional ancillaries Case studies If you prefer to purchase this guidebook in a softcover format, click here . To view other guidebooks in the 2021 series, click here .