Speaker: Alyssa Quill, CEO and Co-Owner, Storage Asset Management
Format: DVD (USPS Shipping Required)
Duration: 57 minutes
NOTE: Please allow up to three business days for the processing of your order.
In Self-Storage, Staff Is King: People-Management Mistakes to Avoid
Managing employees can be complex. All too often, self-storage owners and supervisors lack the know-how and bumble through it, which can lead to poorly trained employees, low morale, high turnover and even liability issues. It’s a risk no business can afford. If you don’t outsource your human resources needs, at least know the pitfalls to avoid. Our presenter will address some of the worst mistakes employers make and how to do better.
You’ll learn:
- The importance of hiring correctly and training well
- Why and how to clarify job expectations
- Ways to motivate and engage staff
- How to facilitate open, honest communication
- The importance of feedback and, when necessary, discipline
This product will also be available as an on-demand video sometime in late September. In DVD format, it is included as part of the following discount packages:
