Speaker: Nick Johnson, Vice President of Client Care, Storable
Format: DVD (USPS Shipping Required)
Duration: 42 minutes
NOTE: Please allow up to three business days for the processing of your order.
Help When You Need It Most: When and How to Leverage Self-Storage Tech Support
Technology is wonderful … until it isn’t. Maybe you’re dealing with a software snafu, glitchy gate, cranky keypad or another malfunction. Perhaps the equipment is fine, but you can’t figure out how to accomplish a certain task. No one wants frustration and delays, and being able to get help when you need it is invaluable! Luckily, most vendors offer tech support. The trick is understanding when and how to maximize it.
You’ll learn:
- What your support plan likely covers—and doesn’t
- The ways to reach support and the pros and cons of each
- What to know and prepare before you reach a rep
- The right questions to ask and what to expect
- Self-help resources to explore and how to prevent future problems
This product will also be available as an on-demand video sometime in late September. In DVD format, it is included as part of the following discount packages:
