Speaker: Lance Watkins, CEO, Tenant Inc.
Format: DVD (USPS Shipping Required)
Duration: 60 minutes
NOTE: Please allow up to three business days for the processing of your order.
Can’t Touch This! A Thorough Exploration of the Contact-Free Self-Storage Rental Process
Everyone’s talking about contactless interactions, in self-storage and other industries; but do you know how they actually work, from every angle? In this session, you’ll get a step-by-step guide to the process. Our presenter will walk you through the customer journey, from facility discovery to lead nurture to the lease. He’ll provide vital information you need about how to obtain identity verification, confirm lease-agreement acceptance, provide customers with unit access and more.
You’ll learn:
- The difference between a standard online rental and a truly touchless rental
- What’s required to implement such an offering
- The critical steps necessary to complete a contact-free rental
- Why touchless rentals are a necessary component for automation
- How they provide improved customer connectivity
This product will also be available as an on-demand video sometime in late September. In DVD format, it is included as part of the following discount packages:
