76 Pages
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Inside Self-Storage Magazine: March 2012
A healthy self-storage business means much more than just high occupancy. It begins at the curb and the customers’ first impression of a facility. Equally important is the manager behind the counter, and the business’ financial solvency. The March issue takes a closer look at steps managers and owners can take to use their time more efficiently and improve the overall look and operation of their business.
Articles address:
- 10 tried-and-true tips to improve sales and customer service
- Developing time-management skills
- Tips for collecting unpaid rent
- How the Information Age is shaping customer service
- Factors to consider when discounting rental units
- A facility spring-cleaning guide
- New lease considerations for military tenants
- Small Business Administration financing: Changes in the first year
- Using promotional products as powerful marketing tools
- Ensuring management software meets your customers’ needs
- Finding and choosing a self-storage manager
- Status report regarding 2011 self-storage real estate
